CFG/NAC: Return Policy
All returns must be initiated through Chargd Electric Bikes. Please email us with your request.
This return policy applies to the following brand products:
All Return Claims must be initiated within 15 days from the date of delivery. All bikes must be in brand new, unused condition. All returns will be handled on a case-by-case basis.
Chargd will issue a return authorization with the correct return shipping address. No returns will be accepted without a valid return authorization number.
Customer is responsible for all return shipping costs. A re-stocking fee of up to 25% will be deducted from your return.