Green Bike USA: Return Policy
Green Bike's return policy lasts 30 days. If 30 days have gone by since your purchase, no refunds or exchanges will be entertained.
To be eligible for a return, the item must be unused and in the same condition in which it was received. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
The customer will be responsible for paying for their own shipping costs for returning the item. Shipping costs are non-refundable. If a refund is received, the cost of return shipping will have been deducted from the total.
All returns must be initiated through Chargd Electric Bikes. Please email us with your request.