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X-Treme Kona 36V Beach Cruiser Electric Bicycle

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$1,149.00 $1,599.00

  • Free Shipping in Lower 48 USA
  • Free U-Lock with Purchase ($49.99 Value)
  • Ships in 1-3 Business Days
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Estimated Delivery: Between Feb 25 and Mar 02.

Shipping to Canada? X-Treme Models ship for a flat rate of $450 per bike.

Need it delivered somewhere else? Contact Us for a Quote.


FLASH SALE - TODAY ONLY!
SAVE 5% on X-Treme E-Bikes!
Enter Coupon XTREME5 at Checkout.

Ends: 11:59:59PM
This Deal Ends In:

The Kona 36 Volt Beach Cruiser By X-Treme - Electric Bicycle With Power Assist

The Kona Beach 36V Beach Cruiser Electric Bicycle by X-Treme is a perfect choice for any beach bum! Enjoy Free Shipping to the contiguous United States.

It is powered by a 36 volt, 10 amp-hour, LiPo4 Lithium Ion battery, with a 350W motor that is sealed, with no moving parts visible. It includes a 7-Speed Shimano Tourney Gears & Shifter System A strong, but lightweight handwelded aluminum alloy frame, fully adjustable seat and 26" wheels with Kenda Tires.

This bike can travel up to 25 miles at 20 mph on low SPAS (Smart Power Assist System), while still allowing you to pedal is battery power runs out.

The Benefits of This Electric Bicycle

  • Powerful 350 Watt Electric Motor & 36V 10 Ah LiFePo4 Lithium Ion Battery Travel up to 25 miles at 20 mph on a single battery charge, without pedaling.
  • LCD Screen attached to the handle bars, indicating speed, distance, and battery life
  • Smart Power Assist System (SPAS) that allows 2x battery efficiency compared to non-smart ebikes. Select from one of five speed settings on the LCD screen. 
  • Amazing Manufacturer's Warranty All X-Treme Electric Bikes come with a lifetime warranty on the frame, a 1 year warranty on the battery and a 180-day warranty on parts. You can extend your warranty by 6 months by purchasing this extension!
  • Great for the Environment Do your part in living a sustainable life, good for our environment. Electric bikes have no carbon footprint, and fully charge for under 15 cents!
  • Folding Aluminum Basket This bike  comes with a folding basket made to fit right on the handle bars!
  • FREE SHIPPING to the lower 48 United States

 

The X-Treme Kona is a classic frame style bicycle. To see this same model with a step-through frame, check out the X-Treme Hanalei!

 

 

 



Don’t Miss Out on Your Free Gift! Check the Box above the add to cart button!
X-Treme Free Gift - Chargd Electric Bikes
Power: Electric
Watts: 350 Watt
Motor Type: Brushless Hub Motor - Motor is in center of rear wheel
Gears & Speed's: 7 Speed Shimano Tourney Gears & Shifter
Amps:
10 AMP Circuit
Volts: 36 Volts
Battery Type: Lightweight LiFePo4 Lithium Batteries In A Sealed Removable Pack
Controller: 36 Volt 15 Amp Waterproof Smart Controller
Tire Size: 26" x 2.25" Kenda Balloon Beach Tires on Aluminum Wheels
Charger: Smart Charger Included
Tool Kit: Included
Speed: 23 MPH On Throttle Only (Faster if you pedal assist)
Distance: Up to35 miles per charge on low SPAS - can still pedal if charge is lost
Throttle Type: Variable Speed Control - Twist Throttle - or - Pedal & Power Assisted (SPAS) - or - Turn Off Power & Pedal Only
LCD Display: Smart Power Assist System (SPAS) User Controlled Buttons
Forks: RST Carve Hydraulic Front Forks
Front Wheel: Quick Release Front Axle For Easy Transporting
Handlebars: Extra Wide & Long Beach Cruiser Comfort Bars (Aluminum)
Seat: Big - Wide - Comfort Beach Cruiser Seat With Suspension
Seat Post: Extra Length Lightweight Aluminum
Fenders: Full Coverage Aluminum Fenders / Mud Guards
Braking System: Front and Rear NUTT Dual Arm Disk Brakes
Drive System: Rear Hub Motor (Motor is in rear rim) + Pedal Power
Frame Type/Size: 100% Aluminum - Very Light Weight / 18"
Measurements: (Coming Soon)
Carton Size (LxWxH):
(LxWxH): 54.5" L x 8.5" W x 28" H
Shipping Weight: 65 Lbs
Bicycle Weight:
51 Lbs (Including the light weight battery pack)z
Maximum Rider Weight: 350 Lbs
Headlight: LED Headlight Included
Cargo Rack: Included
Basket: Lightweight Folding Basket - Hangs On Handlebars or Rear Rack
Warranty: 180 Day (6 Month) X-Treme Warranty - 1 Year Battery Warranty
Lifetime Warranty: The Frame Is Warranted For Lifetime

 SHIPPING

Chargd Electric Bikes offers FREE SHIPPING to the lower 48 United States on all orders $100 or more. If you require shipping to Hawaii, Alaska, Canada, or else where, we can provide a quote upon request. Just contact us, here, and we'll get back you as soon as possible! (usually within one business day)

Upon ordering, you will receive an order confirmation email from us. Orders will be processed within 2 business days. All orders usually ship within 3 business days, unless otherwise noted on the specific product page. You will receive an email with tracking information upon shipment.

QuietKat Utility Vehicles (not bikes) are made to order and will ship 2-3 weeks from the purchase date.

 

CANCELLATIONS

All orders cancelled after 24 hours are subject to a $50 administration fee and up to 25% restocking fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for all return shipping charges. 

Pre-Orders or backordered items cancelled after 48 hours from the time of purchase, will incur a $50 administration fee and a flat 10% restocking fee regardless of the scheduled shipping date. If your item has shipped, it is held to the same policy as mentioned above.

QuietKat products that are pre or backorders CANNOT be cancelled after 48 hours from the date of purchase.

There are NO EXCEPTIONS to our cancellation policy.

 

RETURNS

Chargd allows returns to be initiated up to 14 days from the date of product delivery. Please email us at info@chargdelectricbikes.com, to notify us of your intent. All returns will be made directly to the manufacturer of the product, but must be initiated by Chargd Electric Bikes. The customer is responsible for all return shipping costs. Once a return is processed and accepted by the manufacturer, Chargd will release the return credit. Refunds will be issued only to the card used for payment.

All products MUST be unused, in new condition with no visible defects. All returns will incur up to a 35% restocking fee, deducted from your return. All items must be shipped in their original packaging. The customer is responsible for all return shipping costs.

If your purchase came with a free gift, the gift MUST be returned as well. Amazon gift cards are non-refundable. All refunded orders that came with an Amazon gift card will be refunded less the price of the gift card.

Exception: We do not accept returns on AddMotor bikes. The AddMotor Bikes come with a 1-year all-inclusive warranty that will be used to replace any parts that are defective or malfunctioning upon delivery. Absolutely No Returns.

Exception: Emojo bikes have a 7 day return policy from the date of delivery. Returns will only be accepted if the manufacturer fails to resolve a mechanical or technical issue. A restocking fee of 35% will be deducted from the return.

 

DAMAGES

Due to the nature of shipping and packaging an electric bike, sometimes damage may occur during shipment.

Please inspect the packaging of your item(s) when they arrive, and send us any and all photos of the shipment.

Please send photos and a description to info@chargdelectricbikes.com and we will process a claim on your behalf. 

 

All claims must be initiated through Chargd Electric Bikes. Please email us with your request

X-Treme offers a 90-day limited manufacturers warranty on all bicycles and accessories on all models that are purchased from an authorized dealer and up to 180 days on certain listed models. Original purchase receipt required.


X-Treme will NOT offer any warranty on any products purchased from second hand sellers, non authorized Dealers, products purchased used, or products that are purchased via outlet centers. X-Treme will offer free lifetime technical support access on these products & if parts are needed, those parts may be purchased from X-Treme.

Selected 90 day warranty models include:
Electric Bicycle's XB-504 - Cabo Cruiser - Alpine Trails - Sierra Trails - Clearwater - South
 

Selected 6 Month (180 days) Warranty models include:
Trail Maker - Trail Climber - X-Cursion - Newport - Malibu - City Express - Kona - Hanalei - Baja - Rubicon - Sedona

Selected 12 Month (ONE Year) Warranty models include:

Summit 36V - Summit 48V 

Selected Limited Lifetime Warranty On Frame:
Trail Maker - Trail Climber - X-Cursion - Newport - Malibu - Kona - Hanalei - Baja - Rubicon - Sedona - Summit 36V - Summit 48V

The warranty starts the day the bicycle is delivered to you. This warranty covers factory defects and defaults only. We do not cover misuse or broken parts caused by the user or by any other event. We will pay for standard shipping service costs on the first & second warranty shipment only. Any additional warranty parts that are needed will require the customer to pay all shipping costs.

 

Battery Warranty
We offer a full 6-month even trade warranty on defective batteries.

Selected 1 year battery warranty models include:
Trail Maker - Trail Climber - X-Cursion - Newport - Malibu - City Express - Kona - Hanalei - Baja - Rubicon - Sedona - Summit 36V - Summit 48V 

If any battery should become faulty within the specified warranty period we will replace the battery free of charge. X-Treme requires that defective batteries be returned to us for exchange. X-Treme does not pay the shipping fee's to return the batteries to us however we will pay to ship the replacement batteries back to you..

 

Limited Warranty Details
What is covered & what is not covered:
1. Shipping damage: Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, we will replace those damaged parts free of charge under warranty as long as the damage is reported immediately after delivery.  In the event that the damage is determined to be extensive, (digital photos may be required by e-mail), at X-Treme's discretion and after careful consideration, we may arrange to have the item picked up and returned to X-Treme for free replacement.  X-Treme will provide technical support via phone or through our Support Help Desk to assist customers with the replacement of parts but will not pay labor charges to install such parts.
2. Tires, tubes & kick stands: These items are NOT covered unless they are damaged as a result of shipping.
3. During your applicable warranty period: X-Treme will replace any defective part free of charge and free of shipping charge to the end user of the bicycle. We may require certain parts to be returned to X-Treme before replacing those parts. Shipping costs back to X-Treme must be paid for by the end user / customer. Call tags will never be issued.

 

Gasoline Engine Warranty
We offer a 30 day warranty on all gas engines for all models.
We offer a 90 day warranty on select models: XG-575-DS (Signature Series)

"Manufactures defects will only be covered"
1. Engines are covered. Each engine is started, tuned up and tested before we ship the gas scooter to you. Failure to premix oil with the gas voids the engine warranty.
2. Pull starters are not covered. Spare scooter pull starters can be purchased online via our website.
3. Tires, tubes & flat tires are not covered unless damaged during shipping. (Damage must be reported to us immediately.


Defective engines must be returned to X-Treme Scooters at the customers expense & will be replaced if X-Treme Scooters determines the engine is defective due to a factory defect.

Chargd works very hard with our suppliers to allow for the most competitive prices found online for all of our electric bikes. We want our customers to be 100% confident that they are receiving the best price available for the product being purchased.

If another store offers a lower price than us within thirty days of purchase, please let us know. We will refund your original payment the difference. If within thirty days, Chargd has a lower price available for the same item you ordered, will will refund that difference as well. 

Simply e-mail us a link to the same product on our website, or on our competitors website within thirty days from the date of your order and we will process the credit accordingly.

There are some limitations that affect our 100% Price Guarantee:

  • The item must be purchased from our website before requesting a price match
  • Buy One, Get One promotions  and rebates are ineligible.
  • The competitor's website must have the item in stock.
  • Brick and Mortar retail locations are ineligible. The competitor must be an online retailer only.
  • Discounter and auction websites are excluded (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer of the product in question
  • Shipping charges may be included in the item price, but sales tax is not included.

THIS DOES NOT APPLY TO THE FOLLOWING:

  • X-Treme X-Cursion (not Elite), X-Treme Rubicon, X-Treme Sedona

On top of our own guarantee, this is backed by the Norton Shopping Guarantee, up to $100. If our advertised price drops by up to $100, they will pay you the difference, guaranteed.

You will be required to show Proof of Guarantee, Proof of Purchase, and Proof of lower price when claiming your price match.

 

We are constantly updating this page as we receive feedback from our customers. If you still have questions after reading this FAQ, please reach out to us: info@chargdelectricbikes.com

What payment methods are accepted? 

We accept all major credit cards: Visa, MasterCard, American Express, and Discover. We also accept Paypal, Amazon Payments, and Apple Pay. Please contact us before placing your order if you have any questions.

How much does shipping cost? 

We currently offer FREE shipping to the contiguous (lower 48) United States on all bicycles. All other locations, including Alaska and Hawaii will require us to provide a shipping quote. Please contact us before placing your order, and we can provide you with the added shipping costs up front.

Can you ship to Canada? 

We can ship X-Treme brand bikes to Canada for a flat rate of $450. Surface 604 bikes ship free. Prodecotech bikes can be shipped on the customer's shipping account, where they will be responsible for all charges. All other brands will require a quote. Please contact us before placing your order, and we can provide you with the added shipping costs up front.

How long does shipping take?

We most often ship via UPS Ground or FedEx. Lighter orders may be fulfilled vis USPS First Class Priority Mail. Most items will ship within 3 business days of purchase and require 3-7 business days of travel time, depending on your location. If you do not receive tracking information within 5 business days, and have not heard from us, please contact us immediately. 

There are some items that take longer to ship. Some ProdecoTech models require 7-10 business days to be built before they're shipped. QuietKat All-Terrain 3-Wheel vehicles require 2-3 weeks to be built before shipping. Any exceptions to our normal policy will be noted on the product page.

Will my bike be assembled when it arrives?

No, it will not be 100% assembled. In order to keep shipping free, all bikes must be packaged in a box. Please check out our ASSEMBLY page for more details!

Does my bike come with a warranty?

Yes, every bike comes with standard with a manufacturer's warranty. However, each manufacturer does have a different warranty program. Please check the warranty tab on the product your inquiring about or visit our WARRANTY page and follow the link to the manufacturer of your bike!

Are there any discounts available?

If the product in question has a discount that is currently activated, there will be a note on the products page, located under the add to cart button or shipping timeline details. If there is any special discounts, they may sometimes be displayed in the yellow notification bar at the top of the website. If you are buying 2 or more bikes at one time, please contact us and we may be able to negotiate a special discount for your order.

The Kona 36 Volt Beach Cruiser By X-Treme - Electric Bicycle With Power Assist

The Kona Beach 36V Beach Cruiser Electric Bicycle by X-Treme is a perfect choice for any beach bum! Enjoy Free Shipping to the contiguous United States.

It is powered by a 36 volt, 10 amp-hour, LiPo4 Lithium Ion battery, with a 350W motor that is sealed, with no moving parts visible. It includes a 7-Speed Shimano Tourney Gears & Shifter System A strong, but lightweight handwelded aluminum alloy frame, fully adjustable seat and 26" wheels with Kenda Tires.

This bike can travel up to 25 miles at 20 mph on low SPAS (Smart Power Assist System), while still allowing you to pedal is battery power runs out.

The Benefits of This Electric Bicycle

  • Powerful 350 Watt Electric Motor & 36V 10 Ah LiFePo4 Lithium Ion Battery Travel up to 25 miles at 20 mph on a single battery charge, without pedaling.
  • LCD Screen attached to the handle bars, indicating speed, distance, and battery life
  • Smart Power Assist System (SPAS) that allows 2x battery efficiency compared to non-smart ebikes. Select from one of five speed settings on the LCD screen. 
  • Amazing Manufacturer's Warranty All X-Treme Electric Bikes come with a lifetime warranty on the frame, a 1 year warranty on the battery and a 180-day warranty on parts. You can extend your warranty by 6 months by purchasing this extension!
  • Great for the Environment Do your part in living a sustainable life, good for our environment. Electric bikes have no carbon footprint, and fully charge for under 15 cents!
  • Folding Aluminum Basket This bike  comes with a folding basket made to fit right on the handle bars!
  • FREE SHIPPING to the lower 48 United States

 

The X-Treme Kona is a classic frame style bicycle. To see this same model with a step-through frame, check out the X-Treme Hanalei!

 

 

 



Don’t Miss Out on Your Free Gift! Check the Box above the add to cart button!
X-Treme Free Gift - Chargd Electric Bikes
Power: Electric
Watts: 350 Watt
Motor Type: Brushless Hub Motor - Motor is in center of rear wheel
Gears & Speed's: 7 Speed Shimano Tourney Gears & Shifter
Amps:
10 AMP Circuit
Volts: 36 Volts
Battery Type: Lightweight LiFePo4 Lithium Batteries In A Sealed Removable Pack
Controller: 36 Volt 15 Amp Waterproof Smart Controller
Tire Size: 26" x 2.25" Kenda Balloon Beach Tires on Aluminum Wheels
Charger: Smart Charger Included
Tool Kit: Included
Speed: 23 MPH On Throttle Only (Faster if you pedal assist)
Distance: Up to35 miles per charge on low SPAS - can still pedal if charge is lost
Throttle Type: Variable Speed Control - Twist Throttle - or - Pedal & Power Assisted (SPAS) - or - Turn Off Power & Pedal Only
LCD Display: Smart Power Assist System (SPAS) User Controlled Buttons
Forks: RST Carve Hydraulic Front Forks
Front Wheel: Quick Release Front Axle For Easy Transporting
Handlebars: Extra Wide & Long Beach Cruiser Comfort Bars (Aluminum)
Seat: Big - Wide - Comfort Beach Cruiser Seat With Suspension
Seat Post: Extra Length Lightweight Aluminum
Fenders: Full Coverage Aluminum Fenders / Mud Guards
Braking System: Front and Rear NUTT Dual Arm Disk Brakes
Drive System: Rear Hub Motor (Motor is in rear rim) + Pedal Power
Frame Type/Size: 100% Aluminum - Very Light Weight / 18"
Measurements: (Coming Soon)
Carton Size (LxWxH):
(LxWxH): 54.5" L x 8.5" W x 28" H
Shipping Weight: 65 Lbs
Bicycle Weight:
51 Lbs (Including the light weight battery pack)z
Maximum Rider Weight: 350 Lbs
Headlight: LED Headlight Included
Cargo Rack: Included
Basket: Lightweight Folding Basket - Hangs On Handlebars or Rear Rack
Warranty: 180 Day (6 Month) X-Treme Warranty - 1 Year Battery Warranty
Lifetime Warranty: The Frame Is Warranted For Lifetime

 SHIPPING

Chargd Electric Bikes offers FREE SHIPPING to the lower 48 United States on all orders $100 or more. If you require shipping to Hawaii, Alaska, Canada, or else where, we can provide a quote upon request. Just contact us, here, and we'll get back you as soon as possible! (usually within one business day)

Upon ordering, you will receive an order confirmation email from us. Orders will be processed within 2 business days. All orders usually ship within 3 business days, unless otherwise noted on the specific product page. You will receive an email with tracking information upon shipment.

QuietKat Utility Vehicles (not bikes) are made to order and will ship 2-3 weeks from the purchase date.

 

CANCELLATIONS

All orders cancelled after 24 hours are subject to a $50 administration fee and up to 25% restocking fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for all return shipping charges. 

Pre-Orders or backordered items cancelled after 48 hours from the time of purchase, will incur a $50 administration fee and a flat 10% restocking fee regardless of the scheduled shipping date. If your item has shipped, it is held to the same policy as mentioned above.

QuietKat products that are pre or backorders CANNOT be cancelled after 48 hours from the date of purchase.

There are NO EXCEPTIONS to our cancellation policy.

 

RETURNS

Chargd allows returns to be initiated up to 14 days from the date of product delivery. Please email us at info@chargdelectricbikes.com, to notify us of your intent. All returns will be made directly to the manufacturer of the product, but must be initiated by Chargd Electric Bikes. The customer is responsible for all return shipping costs. Once a return is processed and accepted by the manufacturer, Chargd will release the return credit. Refunds will be issued only to the card used for payment.

All products MUST be unused, in new condition with no visible defects. All returns will incur up to a 35% restocking fee, deducted from your return. All items must be shipped in their original packaging. The customer is responsible for all return shipping costs.

If your purchase came with a free gift, the gift MUST be returned as well. Amazon gift cards are non-refundable. All refunded orders that came with an Amazon gift card will be refunded less the price of the gift card.

Exception: We do not accept returns on AddMotor bikes. The AddMotor Bikes come with a 1-year all-inclusive warranty that will be used to replace any parts that are defective or malfunctioning upon delivery. Absolutely No Returns.

Exception: Emojo bikes have a 7 day return policy from the date of delivery. Returns will only be accepted if the manufacturer fails to resolve a mechanical or technical issue. A restocking fee of 35% will be deducted from the return.

 

DAMAGES

Due to the nature of shipping and packaging an electric bike, sometimes damage may occur during shipment.

Please inspect the packaging of your item(s) when they arrive, and send us any and all photos of the shipment.

Please send photos and a description to info@chargdelectricbikes.com and we will process a claim on your behalf. 

 

All claims must be initiated through Chargd Electric Bikes. Please email us with your request

X-Treme offers a 90-day limited manufacturers warranty on all bicycles and accessories on all models that are purchased from an authorized dealer and up to 180 days on certain listed models. Original purchase receipt required.


X-Treme will NOT offer any warranty on any products purchased from second hand sellers, non authorized Dealers, products purchased used, or products that are purchased via outlet centers. X-Treme will offer free lifetime technical support access on these products & if parts are needed, those parts may be purchased from X-Treme.

Selected 90 day warranty models include:
Electric Bicycle's XB-504 - Cabo Cruiser - Alpine Trails - Sierra Trails - Clearwater - South
 

Selected 6 Month (180 days) Warranty models include:
Trail Maker - Trail Climber - X-Cursion - Newport - Malibu - City Express - Kona - Hanalei - Baja - Rubicon - Sedona

Selected 12 Month (ONE Year) Warranty models include:

Summit 36V - Summit 48V 

Selected Limited Lifetime Warranty On Frame:
Trail Maker - Trail Climber - X-Cursion - Newport - Malibu - Kona - Hanalei - Baja - Rubicon - Sedona - Summit 36V - Summit 48V

The warranty starts the day the bicycle is delivered to you. This warranty covers factory defects and defaults only. We do not cover misuse or broken parts caused by the user or by any other event. We will pay for standard shipping service costs on the first & second warranty shipment only. Any additional warranty parts that are needed will require the customer to pay all shipping costs.

 

Battery Warranty
We offer a full 6-month even trade warranty on defective batteries.

Selected 1 year battery warranty models include:
Trail Maker - Trail Climber - X-Cursion - Newport - Malibu - City Express - Kona - Hanalei - Baja - Rubicon - Sedona - Summit 36V - Summit 48V 

If any battery should become faulty within the specified warranty period we will replace the battery free of charge. X-Treme requires that defective batteries be returned to us for exchange. X-Treme does not pay the shipping fee's to return the batteries to us however we will pay to ship the replacement batteries back to you..

 

Limited Warranty Details
What is covered & what is not covered:
1. Shipping damage: Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, we will replace those damaged parts free of charge under warranty as long as the damage is reported immediately after delivery.  In the event that the damage is determined to be extensive, (digital photos may be required by e-mail), at X-Treme's discretion and after careful consideration, we may arrange to have the item picked up and returned to X-Treme for free replacement.  X-Treme will provide technical support via phone or through our Support Help Desk to assist customers with the replacement of parts but will not pay labor charges to install such parts.
2. Tires, tubes & kick stands: These items are NOT covered unless they are damaged as a result of shipping.
3. During your applicable warranty period: X-Treme will replace any defective part free of charge and free of shipping charge to the end user of the bicycle. We may require certain parts to be returned to X-Treme before replacing those parts. Shipping costs back to X-Treme must be paid for by the end user / customer. Call tags will never be issued.

 

Gasoline Engine Warranty
We offer a 30 day warranty on all gas engines for all models.
We offer a 90 day warranty on select models: XG-575-DS (Signature Series)

"Manufactures defects will only be covered"
1. Engines are covered. Each engine is started, tuned up and tested before we ship the gas scooter to you. Failure to premix oil with the gas voids the engine warranty.
2. Pull starters are not covered. Spare scooter pull starters can be purchased online via our website.
3. Tires, tubes & flat tires are not covered unless damaged during shipping. (Damage must be reported to us immediately.


Defective engines must be returned to X-Treme Scooters at the customers expense & will be replaced if X-Treme Scooters determines the engine is defective due to a factory defect.

Chargd works very hard with our suppliers to allow for the most competitive prices found online for all of our electric bikes. We want our customers to be 100% confident that they are receiving the best price available for the product being purchased.

If another store offers a lower price than us within thirty days of purchase, please let us know. We will refund your original payment the difference. If within thirty days, Chargd has a lower price available for the same item you ordered, will will refund that difference as well. 

Simply e-mail us a link to the same product on our website, or on our competitors website within thirty days from the date of your order and we will process the credit accordingly.

There are some limitations that affect our 100% Price Guarantee:

  • The item must be purchased from our website before requesting a price match
  • Buy One, Get One promotions  and rebates are ineligible.
  • The competitor's website must have the item in stock.
  • Brick and Mortar retail locations are ineligible. The competitor must be an online retailer only.
  • Discounter and auction websites are excluded (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer of the product in question
  • Shipping charges may be included in the item price, but sales tax is not included.

THIS DOES NOT APPLY TO THE FOLLOWING:

  • X-Treme X-Cursion (not Elite), X-Treme Rubicon, X-Treme Sedona

On top of our own guarantee, this is backed by the Norton Shopping Guarantee, up to $100. If our advertised price drops by up to $100, they will pay you the difference, guaranteed.

You will be required to show Proof of Guarantee, Proof of Purchase, and Proof of lower price when claiming your price match.

 

We are constantly updating this page as we receive feedback from our customers. If you still have questions after reading this FAQ, please reach out to us: info@chargdelectricbikes.com

What payment methods are accepted? 

We accept all major credit cards: Visa, MasterCard, American Express, and Discover. We also accept Paypal, Amazon Payments, and Apple Pay. Please contact us before placing your order if you have any questions.

How much does shipping cost? 

We currently offer FREE shipping to the contiguous (lower 48) United States on all bicycles. All other locations, including Alaska and Hawaii will require us to provide a shipping quote. Please contact us before placing your order, and we can provide you with the added shipping costs up front.

Can you ship to Canada? 

We can ship X-Treme brand bikes to Canada for a flat rate of $450. Surface 604 bikes ship free. Prodecotech bikes can be shipped on the customer's shipping account, where they will be responsible for all charges. All other brands will require a quote. Please contact us before placing your order, and we can provide you with the added shipping costs up front.

How long does shipping take?

We most often ship via UPS Ground or FedEx. Lighter orders may be fulfilled vis USPS First Class Priority Mail. Most items will ship within 3 business days of purchase and require 3-7 business days of travel time, depending on your location. If you do not receive tracking information within 5 business days, and have not heard from us, please contact us immediately. 

There are some items that take longer to ship. Some ProdecoTech models require 7-10 business days to be built before they're shipped. QuietKat All-Terrain 3-Wheel vehicles require 2-3 weeks to be built before shipping. Any exceptions to our normal policy will be noted on the product page.

Will my bike be assembled when it arrives?

No, it will not be 100% assembled. In order to keep shipping free, all bikes must be packaged in a box. Please check out our ASSEMBLY page for more details!

Does my bike come with a warranty?

Yes, every bike comes with standard with a manufacturer's warranty. However, each manufacturer does have a different warranty program. Please check the warranty tab on the product your inquiring about or visit our WARRANTY page and follow the link to the manufacturer of your bike!

Are there any discounts available?

If the product in question has a discount that is currently activated, there will be a note on the products page, located under the add to cart button or shipping timeline details. If there is any special discounts, they may sometimes be displayed in the yellow notification bar at the top of the website. If you are buying 2 or more bikes at one time, please contact us and we may be able to negotiate a special discount for your order.


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